by Charlotte Povey
China has one of the fastest growing economies in the world
and it is fair to say there is lots of money to be made in this booming
country. Chinese consumers have rapidly changed over the last few years, with
the middle class having more disposable income from the levitations in salaries. A well-known fact is that social status in China is very
important to consumers; this has meant that recently the fashion industry has
benefited greatly from the new investments that Chinese people are willing to
make.
The newly found consumers from the flourishing economy have taken a more
sophisticated, mature approach when purchasing their garments; for them it’s
all about good quality brands that they believe help their image. Most are
willing to pay the prices for this.
However it’s not all-good news for the businesses of
fashion; consumers have become ever
more mistrustful and they examine every item they intend to buy within
millimetres; they will not let one fault in quality past them. One thing that
is rarely seen from Chinese consumers these days is the purchasing of products on
line without seeing the end product
first; they are highly put off from paying before receiving. In order to
satisfy them, new third party platforms have been set up where money is only
transferred into the seller's account once the buyer has specifically verified
the purchase after delivery. Chinese consumers have notably become far more
wary of where their money ends up. It is vital, in their opinion, that it
enters the correct hands, for the correct reasons.
The respect
for western brands is rising rapidly in china, especially for the high-end names.
Chinese people love the idea of foreign products and the high quality they
carry. Additionally the admiration the Chinese have for western-style life has
meant that British and Italian products in particular are becoming more of an
interest for the Chinese consumers. With brands such as Gucci and Prada being a
notorious favorite.
In China, luxury
comes with a high price, this means that they are more willing to splash the
cash when on vacation as designer clothes in Europe are thought to cost 40%
less than they do in China. We can even see that these investments the Chinese
are making within Europe include the housing industry, as well as the fashion
industry.
For
companies marketing to the Chinese consumers it is key to know the history and
culture in order to understand how the buyers work. For example large fashion companies with a
prestigious and elegant history are particularly appealing to these consumers.
One other aspect Chinese consumers appreciate hugely from high end brands is
ability to connect through social media. China is a progressive country and
when fashion labels connect with buyers over the Internet it gives them a
personal touch they find attractive. Through effective social media it is easy
to keep consumers loyalty. Data records have shown that by the end of this year
online retail sales will hit $540 billion just within China. This is due to the
introduction of e-commerce platforms and third party platforms that have been
introduced to most online retail stores. Chinese consumers increasingly expect
to find platforms when purchasing online.
To make it
into the fashion industry in China it is important to understand the digital
world that Chinese find so important, the e-commerce platforms they expect to
be using within the online stores, the personal service they appreciate and the
western style they admire. If all these aspects are understood and fulfilled, a
convincing fashion brand should have no excuse not to be thriving in China’s
economy today.
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